mySchneider 4+

Catalog, support, documents‪…‬

Schneider Electric SA

Designed for iPad

    • 3.3 • 100 Ratings
    • Free

Screenshots

Description

The must have app for every customer. View the catalog online, personalize your service and talk to our experts directly. Now, support and expertise is never more than a tap or swipe away.


TOP 5 FEATURES

Search or browse products and offers, including public prices
Continuously updated technical content from the catalog
Find suggested substitutions for withdrawn products
Find your nearest distributor
Scan products with our barcode/QR scanner for quick info


UNLOCK EXTRAS*

Talk to our experts with live chat**
Get in touch with ease (via mail or guided call**)
Select products and share quote with distributors or your sales reps.
Track orders**, prices, product availability and lead times
Register products and track installations**
Get real-time notifications of technical updates, news and more
Build your own catalog by flagging favorite products, documentation, FAQs and more
Explore FAQs or submit your questions to Customer Care Centre.
Download content to view offline catalog**
Go green with RoHS and REACH compliance declarations, environmental profiles and end-of-life directions. Green Premium.
Discover more apps & tailored services for your job.
 
mySchneider is optimized in more than 30 languages in over 100 countries.

*Login with existing credentials or create an account.
** Available for selected Customers & Countries

More on mySchneider > https://www.schneider-electric.com/b2b/en/support/myschneider-app/

What’s New

Version 15.1

Bug fixes and maintenance

Ratings and Reviews

3.3 out of 5
100 Ratings

100 Ratings

skchiyvt ,

Good content. Not really iPad friendly

Would be helpful to be able to view/ use in landscape view

MarkBulla ,

Worthless waste of phone memory

I recently had a new Galaxy VX1000 UPS installed at my facility, and it was suggested that I download the My Schneider app, which I did. Unfortunately the model of my UPS is not able to be loaded as an asset, so I can’t use the app.

In addition, there is no technical support link for the app. When I was on the phone calling in a problem with the UPS, I asked the support guy about it and he was not able to help, either. In all fairness, he said that he would pass it on, and get back to me with a resolution.

Developer Response ,

Hello MarkBulla, Thank you for the detailed feedback! Unfortuanately, the app does not currently allow for loading and registering assets anymore. We are working on our side to support US Market and put back this functionality in the future, please stay tuned. Otherwise, will allow you to register here https://www.apc.com/shop/us/en/warranty/product-registration.jsp Sorry for the convenience, thanks for your understanding. KR from mySchneider app team.

Rob in phx ,

Seems pointless and poorly designed

I have a cloud connected ups that suggested I use this app...

The app doesn’t actually show any info or status for my UPS, but I can see it on APCs site.

When first accessing the app, you are asked to login, and then are redirected to a web page... um, that’s not how apps should work.

When you want to add/register a UPS to your account via the app, you again are sent to a web page, that’s poorly formatted for mobile.

Dear APC:
I want an app that that shows me all of my UPS fleet, without redirecting me to various web pages— it needs to be all done within the app.

Maybe eventually APC will improve this app, but given APCs record of poorly designed software, I’m not optimistic.

Developer Response ,

Dear Rob, Thank you for feedback! Unfortuanately, the app does not currently allow for loading and registering assets anymore. We are working on our side to support US Market and put back this functionality in the future, please stay tuned. Otherwise, will allow you to register here https://www.apc.com/shop/us/en/warranty/product-registration.jsp Sorry for the convenience, thanks for your understanding. KR from mySchneider app team

App Privacy

The developer, Schneider Electric SA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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