Urban Company (Prev UrbanClap)

4.7
1.39M reviews
10M+
Downloads
Content rating
Everyone
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About this app

UrbanClap is now called Urban Company! We have taken multiple steps to ensure a hygienic service experience in the safety of your home. Through the app, you can book at-home services - from beauty & wellness for women & men, to home repairs & maintenance, such as AC servicing, electrician, plumber & carpenter. The complete list of at-home services is as follows:

Beauty and Wellness: Salon at home, Spa at Home, Party Make-up, Parlour at Home, Massage at Home, Haircut for Men, Laser Hair removal

Repairs: Electricians, Plumbers, Carpenters, AC repair, Washing Machine Repair, Refrigerator Repair, RO or Water Purifier Repair, Microwave Repair, Geyser Repair, Chimney and Hob Repair

Cleaning and Pest Control: Home Deep Cleaning, Pest Control, Bathroom Cleaning, Sofa Cleaning, Kitchen Cleaning, Carpet Cleaning, Car Cleaning, Disinfection services

Home Projects: Home Painters

Choose from over 50+ services and book home services on the app based on pre-approved prices. Avail at-home services from trusted and background-verified professionals.

We currently serve in: New Delhi, Bangalore, Mumbai, Chennai, Hyderabad, Pune, Ahmedabad, Jaipur, Kolkata, Chandigarh, Lucknow, Ludhiana, Visakhapatnam (or Vizag), Vadodara, Nagpur, Kochi, Bhubaneswar, Surat, Indore, Bhopal, Noida, Greater Noida, Faridabad, Gurgaon, Ghaziabad, Thane, Navi Mumbai, Secunderabad, Dubai, Abu Dhabi, Sydney, Singapore, Austin

UrbanClap, now Urban Company, is the highest rated, highest ranked app in House & Home category, used by over 7,000,000 customers! For any queries, use ‘help center’ in the app.

Privacy Policy: https://www.urbanclap.com/privacy-policy
Updated on
Mar 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
1.38M reviews
Jasmine Chua
April 16, 2024
Enjoyed the regular service where I had monthly cleaning. Suddenly got a call that my plan would be cancelled and am forced to go with fortnightly sessions instead. Otherwise I'd have to do ad hoc bookings which is more expensive and can't get my usual cleaner. Absolutely horrible. And there is close to no help/customer service available. The in app help page never loads so it impossible to get any assistance. Will be taking my business elsewhere.
1 person found this review helpful
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Urban Company
April 17, 2024
Hi Jasmine, Sorry to hear about your poor experience with us. Please share detailed feedback on what went wrong, we assure you that we will help you with your concern. Please share the registered contact details along with your concern to resolve@urbancompany.com. Regards, Team Urban Company.
Dian Kartika Ratri
March 8, 2024
At first it works fine, but it becomes very inflexible to a changing needs. Had a recurring plan for home cleaning, it doesn't allow any change to the type of service. Once you're in a plan, you stuck with it. The only way is by cancelling the plan and create a new one, but no guarantee to keep the same time slot/professional as per the cancelled plan. And the need to always confirm for the service is troublesome. I was busy and missed to confirm by 30mins, and the cleaner didn't turn up.
35 people found this review helpful
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Urban Company
March 8, 2024
Hi Dian, We're really sorry that you’re experiencing problems. Please share your contact details with us at resolve@urbancompany.com. We shall be reaching out to you over a call shortly to address your concern. Regards, Team Urban Company
Jeel Bachani
April 18, 2024
I took membership and classic option in salon has been removed from my account. That was the affordable option. Now I have only option to book in prime. Also, there is no help menu or customer call no. There are predefined chatbot answers which are of no use. Not liking Urban company's change. It seems like after giving membership you are trying to earn money through prime salon.
2 people found this review helpful
Did you find this helpful?
Urban Company
April 18, 2024
Hi, We apologize for any inconvenience caused. To assist you further, please share your registered contact number along with your concern along area pincode with us via email at resolve@urbancompany.com.This will enable our team to thoroughly investigate the issue and take the necessary actions to resolve it promptly. Regards, Team Urban Company

What's new

Under the hood improvements